Heat pump hot water, Melbourne

Hot Water Rebate

Swap your old gas or electric hot water for a heat pump, with up to $2,400 in government rebates and incentives taken off the price.

$1,000VEEC and STC incentives, indicative
Up to $1,000Solar Victoria rebate, if eligible
Up to $400May apply to eligible locally made models
$200 off

The heat pump unit, for our first 50 customers. On top of the rebate, while stock lasts, for quotes accepted by 15 December 2026. A First Choice offer, separate from the government rebates.

One of our recent installs

Before and after

Same wall, same spot. An old gas storage unit out, an Aqua Plus All in One heat pump in. No gas connection required. This electric heat pump uses heat from the surrounding air to warm the water in the tank.

Old gas storage hot water system on a brick wall before replacement
Before
Aqua Plus All in One heat pump hot water system installed in the same spot
After

Gas storage hot water. Uses gas to keep a full tank of water hot all day.

Aqua Plus heat pump. Electric, with a built in booster for cold snaps and busy mornings.

A real quote

What you would actually pay

We supply and install most hot water heat pumps on the market. Pricing varies with the brand, the model and what your installation needs. Here is our current quote for one popular system, worked through line by line.

Aqua Plus 270 L hot water heat pump
Supply and installation, electrical work and a compliance certificate included.
Total including GST$3,674
VEEC and STC incentives, indicative−$1,000
Solar Victoria rebate, subject to eligibility and approval−$1,000
First Choice offer, $200 off the unit (first 50 customers)−$200
Estimated amount you pay$1,474
An additional rebate of up to $400 may apply to eligible locally made models, subject to Solar Victoria approval. Changing location? Additional costs may apply if the new unit needs to be installed in a different location. Any extra work will be discussed with you and quoted before installation.

A current First Choice quote, shown as an example. The $200 offer comes off the supply price of the heat pump unit, for the first 50 customers who accept a quote by 15 December 2026, while stock lasts. Your price will differ with the system you choose and what your installation involves. Rebate amounts depend on your eligibility and on certificate prices at the time of quoting. We will show you your own version of this table on your quote.

The system in the quote

About the Aqua Plus All in One

A single unit with the heat pump built into the top of the tank. It comes in 200 L and 270 L sizes, and it is eligible for STC incentives.

43 dB

Rated at 43 decibels, designed for quiet running.

−7°C

Keeps working on Melbourne's coldest mornings, with fast defrosting built in.

1.8 kW

Built in electric booster for cold snaps and high demand, up to 75°C in booster mode.

R290

Natural refrigerant with a low global warming potential.

50 mm

Foam insulation around an enamelled steel tank keeps the heat in.

6 years

Manufacturer's warranty. Conditions apply, ask us for details.

Specifications from the HSA Group Aqua Plus All in One product brochure. Not sure the Aqua Plus is the right fit? We install most heat pump brands and will recommend the size and model that suits your household.

How the Solar Victoria rebate works

Four steps, and step one is ours

This rebate can only be claimed through a Solar Victoria authorised retailer, and it takes a few steps. We are an authorised retailer, so we get it started. You complete your own application, which is how the program requires it.

1

We upload your quotation to Solar Victoria.

2

Solar Victoria emails you a link to complete your application and upload your eligibility documents.

3

Once you are approved, Solar Victoria sends you a QR code.

4

On installation day our team scans the QR code before work begins, and the approved rebate comes off your final total.

Once approved, your Solar Victoria rebate is deducted from your invoice, so you only pay the remaining balance.

Solar Victoria eligibility

Would the rebate apply to you?

The VEEC and STC incentives apply to most households. The Solar Victoria rebate has a few more rules. You are likely eligible if:

  • You own and live in the home, and it is an existing property
  • The hot water system being replaced is at least 3 years old
  • The combined taxable income of all owners is under $150,000 a year
  • The property is valued under $3 million
  • The address has not already had a Solar Victoria hot water or solar battery rebate

Builders: the Solar Victoria rebate is for replacing a system in an existing home, so it suits your renovation and upgrade clients rather than new builds. Not sure about any of these? Ask us before you commit.

Get your quote

Find out what you could save

Tell us about your current hot water system and household needs. We will recommend a suitable heat pump and provide a clear quote showing the available rebates, discounts and your estimated out-of-pocket cost.

Prefer to talk? Call 1300 139 177 and ask for a hot water quote.

First Choice Heating and Cooling, ABN 57 590 639 170. An authorised hot water retailer participating in the Victorian Government's Solar Homes Program. ARC certified. Master Plumbers Australia member.

Quoted figures are an example only and were current at the time of writing. Rebate eligibility, amounts and program rules are set by the Victorian and Australian governments and can change. VEEC and STC values vary with the system chosen and certificate prices on the day. The Solar Victoria rebate is subject to eligibility and approval.