Whole-home comfort. Nothing on the walls.

Sometimes, yes — but it depends on the ceiling cavity. Single-storey homes with a generous roof void are usually straightforward. Two-storey homes where the upper floor sits on the lower ceiling are much harder — you'd need to run ducts through wall cavities or sacrifice cupboard space. Cathedral or concrete ceilings often rule it out. We'll do a feasibility check at the assessment and tell you honestly. If ducted isn't realistic, multi-split or bulkhead is usually the practical alternative.

A standard ducted system without zoning treats the whole home as one zone — the system thermostat reads one temperature and the system runs to that target everywhere. To get different rooms at different temperatures, you need a zoning system. MyAir is the most common zoning add-on we install with ducted — it gives you app-controlled, room-by-room temperature control while still using a single ducted system underneath. See the MyAir page for more.

Modern ducted systems are inverter-driven and quite efficient at part-load. The running cost depends mainly on how much of the home you condition and how often. Without zoning, you're heating or cooling the whole home every time the system runs — even rooms you're not in. With MyAir zoning, you can close off unused rooms and reduce energy use significantly. For households who only use a couple of rooms most of the time, the zoning add-on often pays for itself in lower bills.

For a typical new build or single-storey home, a ducted install runs 2–4 days depending on complexity. Two-storey homes or retrofits with awkward duct routing can extend that. We give a specific schedule at quote, and where possible we coordinate with builders or trades on site to minimise disruption.

Quieter than a split system in the same room — because the indoor unit is in the ceiling cavity, not on the wall in the living space. You'll hear air movement at the vents but no compressor or fan sound directly. The outdoor unit is the noisier component; we site it sensibly during install (away from bedroom windows, on sound-dampened mounts where needed).

Daikin, Mitsubishi Electric, Fujitsu, Toshiba and Samsung are our most common ducted brands. Brivis and Braemar appear in budget-tier installs. We pick based on capacity needs, brand reliability for your application, and what fits your budget — not based on which brand we have stock of. Every install comes with the full Australian manufacturer warranty.

5-year manufacturer warranty on the equipment is standard across the brands we install. Our workmanship warranty on the install itself is on top of that. We recommend an annual service to keep the warranty valid and the system running at design efficiency — most issues we see in older ducted systems trace back to missed maintenance, not equipment failure.

Yes — and it's a sensible approach where the home doesn't suit ducted everywhere. For example, a single-storey main living area gets ducted, while a second-storey extension that's too tight for duct routing gets a multi-split or bulkhead. We design hybrid setups regularly. The trade-off is two systems to maintain instead of one.