Victorian Energy Upgrades - Rebates for Heating and Cooling Systems
Apply for a Rebate
Upgrading to an energy-efficient heating and cooling system can significantly reduce your running costs for households. Every household in Victoria is eligible for rebates through the Victorian Energy Upgrade (VEU) program. There are no minimum or maximum income requirements. We guide you through the available incentives and manage everything from quote to installation.
Victorian Energy Upgrades (VEU) Program - Your Complete Guide
The VEU program delivers immediate upfront discounts at the point of purchase, with the amount varying depending on your current system and upgrade choice. Large energy retailers are required to acquire and surrender Victorian energy efficiency certificates (VEECs) to meet the annual target set in Victorian legislation. This market-based system means you receive instant savings—no waiting for rebates.
Discount Categories
Residential Non-Ducted Systems:
Replacing gas room heaters
Replacing electric resistance heaters
Replacing the whole-house gas ducted with multiple splits
Upgrading existing reverse cycle units
Residential Ducted Systems:
Replacing central electric resistance ducted heaters
Replacing ducted gas heaters (varies by system size)
New installations (no existing system)
Commercial Systems: Businesses access higher discount tiers, with larger ducted systems receiving substantial discounts when replacing gas heating.
Important: Mandatory Customer Contributions
Products cannot be free of charge, and customers must contribute a minimum amount to the cost of the product. The required contribution varies based on system type and capacity—non-ducted systems require lower contributions, while larger systems and multi-split or ducted systems require higher minimum contributions.
How Our VEU Rebate Process Works
1. Quick Eligibility Assessment
Tell us about your property and current heating system. We'll confirm that you meet the basic requirements:
Property located in Victoria and over 2 years old
Existing heating system: gas ducted/non-ducted, electric resistance, or air conditioning
Ready to upgrade to a reverse cycle system (heating and cooling capable)
2. Right-Sized Product Recommendation
We assess your space, usage patterns, and budget to recommend the optimal system. Our recommendations focus on your specific needs, not generic product lists. All systems must be sourced from the VEU-approved products register and have a minimum warranty requirement.
3. Partner Confirmation & Instant Pricing
Our certified VEU partners verify eligibility and apply approved discounts directly to your quote. You'll see the exact discount itemised before committing—no surprises.
4. Installation & Documentation
We coordinate supply, professional installation by accredited providers, and complete all required VEU paperwork for you.
Important: Discount amounts depend on current Victorian Energy Efficiency Certificate (VEEC) pricing, which can fluctuate with market conditions. Final pricing must be confirmed at the time of booking.
Eligibility Made Simple
Universal Access: All Victorian households and businesses are eligible to apply for discounts. No income restrictions or lengthy waiting lists.
Property Requirements:
Must be located in Victoria
If you are replacing an existing heating or cooling system, the property must be more than 2 years old
System Requirements:
VEU-approved product with minimum warranty requirements
Range of ducted and non-ducted reverse cycle air conditioners
High-efficiency systems capable of both heating and cooling
Installation by accredited VEU providers (we work with certified partners)
Additional Victorian Government Rebates
Solar Victoria Hot Water Rebate: Available for eligible heat pump systems
Combined household income requirements apply
Property value limits apply
Existing hot water systems must meet minimum age requirements
Why Choose 1st Choice Heating & Cooling
VEU Expertise You Can Trust
Advice first: We size and specify systems based on your space and actual usage—not generic recommendations
End-to-end VEU management: From eligibility verification to installation, we handle all moving parts
Transparent pricing: See exactly how VEU discounts apply to your quote before you commit
Certified partnerships: We work with accredited VEU providers to ensure compliance and maximum savings
Frequently Asked Questions
How much will I actually save? Your final cost will be the retail price minus the VEU discount, plus the mandatory minimum customer contribution. The exact discount depends on your current system and the replacement system you choose.
Are there income limits for VEU discounts? No. There are no minimum or maximum income requirements for the VEU program. All Victorian households and businesses are eligible.
Do you service my area? We service the greater Melbourne area and surrounding regions (typically within approximately 100km of the Melbourne CBD). Please don't hesitate to contact us if you're unsure about your location.
Are you VEU accredited? We are not directly accredited as VEU providers. We partner with certified accredited providers who verify eligibility and process all VEU documentation to ensure compliance and deliver your discount.
How long does the VEU program run? The program has been extended with long-term certainty, ensuring the ongoing availability of energy efficiency incentives for Victorian households and businesses.
Do I need to choose from a specific "approved product" list? No need to research products yourself. We'll recommend the right system for your needs, and then our VEU partners will confirm whether it meets current program requirements and is listed on the approved products register.
What information do you need for eligibility checking?
Your property address and age
Details/photos of the existing heating system and electrical switchboard
Brief overview of your heating and cooling usage patterns
We'll advise if additional documentation is required
Would you be ready to Upgrade and Save?
Get expert advice and a detailed quote showing your exact VEU discount amount. We'll assess your needs, recommend the right system, and handle all VEU requirements from start to finish.
Contact us today for your personalised VEU assessment and transparent pricing—complete with itemised discounts—before making a decision.