7 Key Questions to Ask When Getting an Underfloor Heating Quote

How about installing underfloor heating? Excellent choice—it's efficient, comfortable, and virtually invisible once installed. But not all systems or quotes are created equal.

At First Choice Heating and Cooling, we’ve seen firsthand how the right questions upfront can save homeowners time, money, and stress down the line.

Here are seven things to ask and look out for when you’re getting a quote for underfloor hydronic heating in Melbourne:

1. What Type of Underfloor System Are You Quoting For?

Underfloor heating isn’t one-size-fits-all. Depending on your project, you could be quoted for:

  • In-slab heating – great for new concrete builds

  • In-screed heating – perfect for tiled or stone floors

  • Panel systems – ideal for timber or suspended floors

Tip: Make sure the quoted system is compatible with your build type and flooring.

2. Is the System Zoned?

Zoned systems let you heat different areas of your home independently—great for saving energy and improving comfort.

✅ Ask: “Can I control different rooms separately?”
If the quote includes only a single-zone system, you might want to explore more flexible options.

3. What’s Included in the Installation?

A precise quote should detail:

  • Design and layout plans

  • Pipework and manifolds

  • Boiler or heat pump (if required)

  • Floor preparation

  • Thermostats and controls

  • Warranty and commissioning

Watch out for “basic install” quotes that don’t include system design, electrical work, or post-install testing.

4. What Brand and Components Are Being Used?

Not all hydronic components are built to last. Ask about the brands of piping, pumps, valves, and controls being used—and whether they come with a warranty.

✅ At First Choice, we use trusted brands like Samsung and Stiebel Eltron for long-term reliability.

5. How Will This Work With My Flooring?

Some flooring types retain heat better than others. Make sure your installer has experience working with your chosen finish—whether that’s concrete, tiles, vinyl, or engineered timber.

✅ Ask if insulation is included beneath the heating system to improve energy efficiency.

6. What’s the Running Cost and Heat-Up Time?

Hydronic underfloor systems are efficient—but heat-up time varies based on floor type and insulation.

✅ Ask for estimates of running costs based on your home’s size, and how long the system will take to warm up.

7. Is the Installer Licensed and Experienced?

This isn’t a job for a handyman. Look for licensed plumbers with specific experience in hydronic heating design and installation.

✅ Ask for examples of similar projects, customer reviews, and service support after install.

Getting the Right Quote = Getting the Right Result

A cheap quote might leave out critical design elements or use lower-grade parts. At First Choice Heating and Cooling, we quote transparently, design carefully, and install to the highest standard.

📞 Want a quote you can trust?
Let’s chat about your project—no pressure, just expert advice.

Dan MacInnis

Dan is a marketer and a creative soul. She has over 25 years of experience helping small businesses with their marketing and started Happy Beads in 2021 as a creative outlet during the pandemic.

https://www.macinnismarketing.com.au
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Warmth Where It Matters: The Benefits of Underfloor Heating